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Scalable Customer Service for Bootstrappers
Web: https://thebootstrappedfounder.com/scalable-customer-service-for-bootstrappers/
May 5, 2022, 6:14 p.m. | Arvid Kahl
The Bootstrapped Founder thebootstrappedfounder.com
Reading Time: 5 minutes When we sold FeedbackPanda back in 2019 for a life-changing amount of money, we still ran it as a two-person business. Although we had over 5000 customers at that point —which generated over $55.000 in monthly recurring revenue, we didn’t need a dedicated customer support position in our EdTech SaaS business. We built a highly … Continue reading Scalable Customer Service for Bootstrappers
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